Privacy Policy

Last Updated: 01/06/2025

Welcome to EduNova English Shop. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase our products, or use our services.

1. Information We Collect

We may collect the following information:

Personal Information

Name
Email address
Phone number (if provided)
Billing information
Account details

Technical Information

IP address
Browser type and version
Device information
Website usage data
Cookies and analytics data

2. How We Use Your Information

We use your information to:

Process orders and payments
Deliver digital products and courses
Provide customer support
Send important account and purchase-related communications
Improve our website, products, and services
Send newsletters and promotional content (with your consent)

3. Digital Products and Course Access

When you purchase eBooks, courses, or downloadable resources, we use your information to:

Verify your purchase
Provide access to purchased materials
Maintain your account and learning records
Offer technical assistance and support

4. Payment Security

Payments are processed through trusted third-party payment providers. We do not store your complete credit card, debit card, or banking information on our servers.

5. Cookies

Our website may use cookies and similar technologies to:

Improve user experience
Analyze website traffic
Remember user preferences
Enhance website performance

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with:

Payment service providers
Hosting and technical service providers
Legal authorities when required by law

7. Data Protection

We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Services

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices of such external websites.

9. Children’s Privacy

Our educational resources may be used by children under the supervision of parents, teachers, or guardians. We do not knowingly collect personal information from children without appropriate consent where required.

10. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your personal data where legally permissible
Unsubscribe from marketing communications

To make such requests, please contact us using the information below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

EduNova Shop
Email: edunvaenglish@gmail.com
Website: https://shop.edunovaenglish.in

By using our website, you agree to the terms of this Privacy Policy.